Terms & Conditions
Payment Policy
Valid for travel 1 April 2024 through 31 March 2025
‣ A non-refundable deposit equal to 1 night’s accommodation is payable to secure a reservation
‣ Balance is payable at 45 days prior to check-in
‣ Bookings received at 45 days or less must be paid in full immediately
Valid for travel 1 April 2025 through 31 March 2026
‣ A deposit equal to 1 night’s accommodation is payable within 7 days to secure a reservation
‣ Balance is payable at 45 days prior to check-in
‣ Bookings received at 45 days or less must be paid in full immediately
Upon payment the guest/s will be deemed to have accepted these terms and conditions. Bookings not paid in accordance with these schedules may be subject to cancellation without notice
Cancellation Policy
Valid for travel 1 April 2024 through 31 March 2025
‣ Cancellation more than 45 days prior to check in: Forfeiture of deposit
‣ Cancellation 14-45 days prior to check in: 50% cancellation penalty
‣ Cancellation less than 14 days prior to check in: 100% cancellation penalty
Valid for travel 1 April 2025 through 31 March 2026
‣ Free cancellation window: Deposit refundable within 7 days of payment
‣ Cancellation more than 45 days prior to check in: Deposit is forfeited if cancellation occurs more than 7 days after booking.
‣ Cancellation 14-45 days prior to check in: 50% cancellation penalty
‣ Cancellation less than 14 days prior to check in: 100% cancellation penalty
As a boutique, remote resort we appreciate your earliest notice if your travel plans change.
For bookings directly impacted by force majeure circumstances, in lieu of a cancellation penalty, the resort may permit date change/postponement of the stay up to 12 months later than original travel dates. Date changes are subject to availability and price changes may apply.
There will be strictly no refunds for no-shows and for days unused due to late arrival or early departure. All cancellations & requests for postponement must be received in writing and confirmed by the resort in order to be valid. Calculation of all times and dates will be based on local time in Fiji. Any refunds will be provided less credit card fees.
Valid ID and the same credit card used at the time of booking must be presented on arrival.
Card payments
All card payments attract a 3.5% fee.
Arrival and Departure
Check-in time: 2 pm
Check-out time: 11 am
Minimim nights
A minimum 2 night stay applies year round. A minimum 6 night stay applies between 10DEC24-05JAN25 and a minimum 5 night stay applies between 20DEC25-03JAN26.
Rate Exclusions
Rates exclude taxes, mini bar, alcohol and beverages unless otherwise stated, spa treatments, off-site tours, activities and excursions, in room dining.